Hotel Alash - Nur-Sultan (Astana)

The hotel is conveniently located next to a bus stop, making transportation easy. the rooms are clean and well-maintained, with decent breakfast provided. the bathroom facilities are satisfactory and the view from some rooms is pleasant. the staff is helpful and accommodating.

the hotel staff did not take our complaints seriously and brushed off the issue.

The breakfast and room cleaning were satisfying, and the hotel location was pretty decent, within walking distance to the major attractions. The staff was cordial and polite, but there were some disconcerting events during the nighttime.

The walls were ultra thin, and the drunk guests would push the limit until 2-3 am. It was not a quiet night stay and distressing. Some hotel guests displayed unusual conduct, such as filming. Although the hotel team didn't seem to take action, it still felt awkward and disconcerting.

This hotel is conveniently located and offered great amenities during my business trip. the breakfast spread was fantastic with a variety of options to choose from. the rooms were clean and well-maintained, making my stay comfortable. the hotel had a gym that I was able to use in the mornings before my meetings.

The walls were exceptionally thin, which made it difficult to get a good night's sleep as every noise could be heard.